NEW COMPUTER: Questions regarding new computers

Prepare BEFORE you get a new computer/reimage:

Click here for instructions related to preparing.

Set up & Customize AFTER you get a new or reimaged computer:

Click here for instructions and setup information.

Preparing for a New Computer or Reimaging

Preparing for a New Computer or Reimage

 If your computer is slated to be replaced or to have a fresh installation of the Operating System and software (Reimage) here are some step-by-step instructions to make sure you are ready for the transition.

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Save Your Files

DESKTOP FILES

Any files that are saved on your desktop or on the C: drive are not backed up on a nightly basis and will be lost when your computer is reimaged or replaced.  For this reason, you should move these files to an appropriate location on the V: drive.

  1. Go to Start > My Computer (or Computer) > C:\ > Documents and Settings >  open the folder for your NetID > Desktop.
  2. From the drop down menu at the top of the window, click Edit > Select All > then Press the Ctrl + C buttons to copy these files and folders to your computer's invisible clipboard.
  3. Then to the right of the ADDRESS field of that window, click the small down arrow, then click on SHARE (V:)
    1. If you are a CAT user (Computer Access and Training) you may want to save to an external USB Drive. See this technology guide for assistance)
    2. Technology Guide: Saving Files to a USB Drive with Windows XP
  4. In the folder list, double click on HOME then double click the folder for your NetID.
  5. From the drop down menu at the top of the window, click FILE > NEW > FOLDER.
  6. A new folder will be created and you will be prompted to name it.  You can call it "Old Desktop Files" or a name of your choosing. (Type in the name then press ENTER).
  7. Now you can double click in the folder "Old Desktop Files" and paste the files you copied from your desktop by pressing Ctrl + V.  (Or right click in an open space and click paste).
  8. Make sure that all your files seem to have copied to this new location. 
  9. Your files are now preserved and will be part of the data that is backed up nightly by Information Services.
  10. You are now done and can go back to the desktop folder and delete the files there.

OTHER FILES (Example My Documents)

Files that are saved anywhere within the folder or subfolder C:\Documents and Settings\YourNetID\ are also not backed up on a nightly basis and will be lost when your computer is reimaged or replaced.  For this reason, you should move these files to an appropriate location in your home drive. 

For example, files in C:\Documents and Settings\YourNetID\My Documents folder should be moved.  Instructions are below for this example, but you should check all subfolders in the area to make sure all files are moved and preserved. 

Go to Start > My Computer (or Computer) > C:\ > Documents and Settings >  open the folder for your NetID > My Documents.

  1. From the drop down menu at the top of the window, click Edit > Select All > then Press the Ctrl + C buttons to copy these files and folders to your computer's invisible clipboard.
  2. Then to the right of the ADDRESS field of that window, click the small down arrow, then click on SHARE (V:)
    1. If you are a CAT user (Computer Access and Training) you may want to save to an external USB Drive. See this technology guide for assistance)
    2. Technology Guide: Saving Files to a USB Drive with Windows XP
  3. In the folder list, double click on HOME then double click the folder for your NetID.
  4. From the drop down menu at the top of the window, click FILE > NEW > FOLDER
  5. A new folder will be created and you will be prompted to name it.  You can call it "Old My Documents" or a name of your choosing. (Type in the name then press ENTER).
  6. Now you can double click in the folder "Old My Documents" and paste the files you copied from your desktop by pressing Ctrl + V.  (Or right click in an open space and click paste).
  7. Make sure that all your files seem to have copied to this new location. 
  8. Your files are now preserved and will be part of the data that is backed up nightly by Information Services.
  9. You are now done and can go back to the C:\Documents and Settings\YourNetID\My Documents folder and delete the files there.

 

Export Browser Favorites or Bookmarks

When you use a web browser, you have the option to save some website addresses to a favorites or bookmark list so you can easily return to them in the future.  How you preserve these lists before you transition to a new or reimaged computer depends on the browser you use.  Please follow the links below for each browser type and instructions for exporting these lists.

Microsoft Internet Explorer Version 8 (Favorites)

To export the Favorites folder, follow these steps:

IE8Faves

  1. In Internet Explorer, click the Favorites button, which has a picture of a star on it, then click the down-arrow next to Add to Favorites, and click Import and Export.
  2. Select Export to a file, and then click Next.
  3. Click to select the Favorites check box, and then click Next.
  4. Select the Favorites folder that you want to export. If you want to export all Favorites, select the top level Favorites folder. Otherwise, select the individual folder that you want to export.
  5. Click Next.
    Note By default, Internet Explorer creates a Bookmark.htm file in your Documents folder. It is recommended that you click BROWSE then navigate to your v:\HOME\NetID\ folder and indicate a name you would like to use for the export file. You can accept the suggested name of bookmark.htm or change it to iefavorites.htm.
    1. Note: if you are a CAT (Computer Access and Training) user you would save the export file to an external USB drive.
  6. Click Next.
    Note If you already have a file that has the same name, Internet Explorer asks you to replace it. Click Yes to replace the file. Click No to provide a new file name.
  7. Click Export.
  8. Click Finish.

 

Mozilla Firefox (Bookmarks)- Follow this link:

 http://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer

Google Chrome (Bookmarks) - Follow this link and click on the plus next to "Export Bookmarks from Chrome".

https://support.google.com/chrome/answer/96816?hl=en

Backup Email Related Items

Email Archive Files

Archiving Email in the RHS environment is not encouraged or supported, as archive files can get corrupted and email cannot be retrieved.  For this reason, we encourage email management and deleting old files or saving important attachments to a proper location on the V: drive (in your home or departmental shared folders). 

However, if you have been archiving email from outlook, you will need to make sure Outlook is closed (not running), then find and copy the archive files (end in .pst) from their location on the C: drive to a valid location on the V: drive or burn the file to Compact Disc.  The location where they are saved may vary.  Please contact the IS Help Desk for assistance with this process (517-353-1691) Mon-Fri, 8am-5pm.  Note: If you do not preserve the .pst file, your email archive will be lost when your computer is replaced. 

Typical locations for archive files

Microsoft Windows XP - C:\Documents and Settings\netid\Local Settings\Application Data\Microsoft\Outlook\[archivefilename].pst

 

Back Up Your Outlook Signature

If you use RHS Microsoft Outlook Email, you should have created an email signature.  A signature is a method of including your contact information at the bottom of emails that you send.
As you may know, there are two ways to access Outlook email
  1. Launch the Client Application: (START > All Programs > Microsoft Office > Microsoft Outlook)
  2. Or use the Outlook Web Application (Open a web browser, like Internet Explorer and type http://webmail.rhs.msu.edu.in into the address field).

Signatures created in the Client Application are saved only to the computer you are using at that time.  If you change computers you have to copy your signature files to a folder in your home drive V:\HOME\YourNetID\ and then copy them to the new or reimaged computer when it is ready.  For instructions on where to find these files and how to copy them see:

http://is.rhs.msu.edu/sites/default/files/u26/Outlook%20Signature%20Transfer.pdf

Signatures created in the Web Application are only available when you use the web application, but at least you can access them from any computer with internet access.  

Save Your Desktop Wallpaper

If you have personalized your desktop background, known as "wallpaper", you may want to make sure you have a copy of the picture file you used to create it.  However, you can also opt to use one of the Microsoft provided wallpaper images on your new or reimaged computer and then you would not need to follow the steps here.  It's your wallpaper, so...your choice.

  • For windows XP, wallpaper files are located in C:\Windows\Web\Wallpaper. You can also check c:\documents and settings/user name\App data\Microsoft\Internet Explorer.
  • If you don't know the name and it is showing up as the current wallpaper, right click an empty space on your desktop and click "Properties." Click the "Desktop" tab and in the left column you will see the name of the current wallpaper highlighted. Write down the name of that file and do a search for that file name to see its current location.

 

I need more assistance, what should I do?

Please call the RHS Help Desk at 353-1691 (Mon-Fri, 8am-5pm) if you have further questions or experience any trouble following the instructions on this page. 

 

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