PRINTERS: Questions related to printers, copiers and multi-function devices

Click a topic.

How do I add a windows printer?

Please follow the link below to a PDF (Portable Document Format) file with instructions on how to add a Windows printer.

Printer Logic User Guide

To read this pdf you will need Adobe Acrobat Reader.  If you don't have this free software, you can get it here.

How do I set my default printer?

Windows 7 Instructions:

Click on Start > Devices and Printers > right-click on the printer that you want as your default. Click "Set as default printer".

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Windows XP Instructions:

To set the default printer you want, close all open applications. Go to Start>Settings>Printers and right-click on the printer you want as your default. Choose "Set as default printer."

Toner: Where to purchase toner and staples?

 

INFORMATION – H.C. Berger  (Formerly CBI) Copier Automatic Toner Shipment - This information is for RHS departments with H.C. Berger (Formerly CBI) Copiers on Maintenance Contract. (SHG PCI printer toner cartridges  you will need to contact HC Berger Direct for when you are down to one back toner)

 H.C. Berger (Formerly CBI Technologies (Center for Business Innovation Technologies)) has partnered with RHS to provide an automatic toner shipment process for all H.C. Berger  on maintenance contract. A monitoring system, called FM Audit, will trigger an alert to H.C. Berger  when a copier’s toner is at 30 percent of its volume.

 

  • Effective 1/29/16, departments will no longer need to contact H.C. Berger  (CBI) to order toner, as it will be ordered automatically.
  • Delivery is made to University Stores who will then deliver to the appropriate department within two to three business days.
  • Toner may be stored in your office supply room until the copier device displays an alert to replace the toner. If a copier is a low volume print/copy device, it could take time before the alert prompts you to replace the toner. Please do not replace the toner until the device prompts an alert.
  • There is no additional charge to monthly maintenance invoices for toner, as it is included in the maintenance contract.
  • EXCEPT PCI PRINTERS ARE NOT UNDER CONTRACT AT THIS TIME AND DEPARTMENTS ARE REQUIRED TO CONTACT H.C. Berger  DIRECT FOR TONER AND IT WILL BE BILLED TO DEPARTMENTS. PLEASE REFERENCE CBI CONTACT INFORMATION BELOW.

PLEASE NOTE: Users may receive a call from H.C. Berger  for the first few weeks of this transition in order to ensure that inventory is not already on a shelf before shipping additional toner.

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HP Printers

  • When ordering, have your printer's model and toner model  number ready

Three Sources to purchase toner from

HP Models: Spartan Market Place University Stores  Direct Bill  (Department account# required)

Printer

Model

Model Product #

Toner Color

University Stores Item #

LaserJet Pro 400

M401dn

M425dn

CF399A

CF286A

CF280X Black

CF280X Black

14094940

14094940

LaserJet Pro 400 M475dn CE863A

CE410A Black

CE411A Cyan

CE412A Yellow

CE413A Magenta

14094916

14094947

14094948

14094949

LaserJet Pro 400 M451dn CE957A

CE410A Black

CE411A Cyan

CE412A Yellow

CE413A Magenta

14094946

14094947

14094948

14094949

Spartan Market Place - Office Max  Direct Bill (Department account# required)

ebs.msu.edu

HP  Printers (For example: HP Color Laserjet CM4540)

Company: Sehi Computers

Contact Person: Sari Scott

Phone: 248-299-1580 x212

Fax: 248-299-1590

Toll Free: 800-233-7344

Email: sari@sehi.com

Address: 2930 Bond Street

Rochester Hills, MI 48309

Billing Options:

  • PCard
  • Direct Bill

Helpful Hints:

  • High-volume cartridges available on request
  • When ordering, have your printer's model number ready

 

 Cannon/Hasselbring Clark

Company: Hasselbring Clark

Contact Person: Dave Flannery

Phone: 517-393-6210

Toll Free: 800-643-1822

Address: 5858 Aurelius Rd

 Lansing, MI 48911

Billing options:

  • Toner is provided under most contracts
  • Staple refill cartridges – PCard

Helpful Hints:

  • When ordering, have your printer’s model number ready

 

Kyocera/Konica Minolta 

Company: H.C. Berger (Formerly CBI copier) under contract – Supplies

Phone: 517-484-5378

Fax: 517-484-0821

Toll Free: (800)-351-9111

www.hc-berger.com

Address: 2175 Association Drive Suite 200

Okemos, MI 48864

Billing Options:

  • Toner and waste toner cartridge is provided under contract agreements
  • Staple refill cartridges – PCard

Helpful Hints:

  • When ordering, have your printer’s model number ready