SOFTWARE, SYSTEMS, PROGRAMS: Related Questions

Adobe Software

The Adobe Acrobat Reader (software for viewing .pdf files) is installed on all RHS computers. If you need additional Adobe software for a valid business purpose and your department has agreed to purchase it, you can submit a service request. Please include your departmental account number. An IS representative will contact you and assist with buying and installing the software.

  • MSU Computer Center now only sells Adobe Creative Cloud software licenses so this is the type of software that can be purchased and installed.
    • If you want more than two programs, it is more cost effective to purchase the subscription for the entire Creative Cloud Suite.
  • However, for data security and intellectual property reasons, RHS computer users should never save, share or store their files in Adobe's cloud.
  • Below, is a flyer that can be printed and left by workstations when Adobe Cloud Software has been installed:

 

Cognos Business Intelligence System

RHS uses the Cognos Business Intelligence system to give us quick access to view and organize data from many of our enterprise source systems.

  • To access preconfigured reports, you must be an authorized user. 
  • Access can be requested by having your unit manager submit an Access Request form to RHS Information Services.
  • Once you are authorized, you can use this guide to access reports from a computer or mobile device.

What types of reports can I access?

  • Residence Education and Housing Services Reports
    • House Counts and Counts by Building
    • Sign Up Counts
    • Spartans Returning to LiveOn

Still need assistance?

Please contact the RHS Information Services Help Desk

  • Hours: Monday - Friday, 8 a.m. - 5 p.m.
  • Phone: 517-353-1691

 

 

SIS (Student Information System)

The Student Information System (SIS) is the official system for accessing MSU student accounts. The system is administered by MSU IT Services and they require standard training for using the system along with training and quizzes regarding the Family Educational Rights & Privacy Act (FERPA) before employees are granted access.

For RHS specific information and training materials related to SIS:

  • See the RHS Network Share Drive V:\Media Outreach Files\Training\SIS\

For resolutions to technical difficulties opening SIS using Connection Central

Still need assistance? Please contact the RHS Information Services Help Desk

  • Hours: Monday - Friday, 8 a.m. - 5 p.m.
  • Phone: 517-353-1691