Smartphone and Mobile Device Synchronizing

This page will coach you through synchronizing your RHS Exchange/Outlook calendar, contacts and email with your smart phone or other mobile device.

Configuration settings are provided.  Specific instructions for entering the settings into your device vary widely by model.  Consult your user manual for specific instructions.  RHS Information Services will assist with synchronizing your RHS email account to Android, iPhone/iPad & Windows Mobile devices.  We will provide general connection information for other devices, but cannot ensure support of Exchange/Outlook synchronization on them.

NOTE: Blackberry devices currently configured to sync with the RHS Exchange/Outlook email/calendar/contacts will be suported until their current carrier plan expires.  New Blackberry devices will not be supported and will not be able to sync with the RHS Exchange/Outlook email/calendar/contacts. 

NOTE: POP3, IMAP, and SMTP will not be available for Exchange e-mail accounts.


Android
To sync your Exchange/Outlook calendar, contacts and e-mail, enter these settings in the Exchange ActiveSync client in your phone:
(For best results, connect your phone to campus Wi-Fi, MSUnet 3.0. Do not use MSUnet Guest 3.0.  Trouble connecting? Register your device at http://dhcp.msu.edu)
  • Email Address: yourNetID@rhs.msu.edu
  • Server Address: webmail.rhs.msu.edu
  • Domain\Username: RHSNET\yourNetID (some phones ask for this field, some do not)
  • Domain: rhsnet.rhs.msu.edu
  • Username: yourNetID
  • Password: password
  • SSL (Checkbox): Checked
 
iPhone /iPad
To sync your Exchange/Outlook mail, contacts, and calendar:
(For best results, connect your phone to campus Wi-Fi, MSUnet 3.0. Do not use MSUnet Guest 3.0.  Trouble connecting? Register your device at http://dhcp.msu.edu)
  • Go to Settings>Mail,Contacts,Calendars
  • Click on "Add Account"
  • Select Exchange as the account type
  • Enter these settings:
    • Note: Some fields do not display initially. Fill in all fields as they become available.
    • email: yourNetID@rhs.msu.edu
    • Server: webmail.rhs.msu.edu
    • Domain: rhsnet.rhs.msu.edu
    • Username: yourNetID
    • Password: your password
    • Description: whatever you want, but suggest using RHS Exchange
    • Under Advanced Settings: Use SSL: ON  (toggle switch)

 

Other Devices
NOTE: In general, these settings will work, but have not been tested by RHS INformation services on all devices.
(For best results, connect your phone to campus Wi-Fi, MSUnet 3.0. Do not use MSUnet Guest 3.0.  Trouble connecting? Register your device at http://dhcp.msu.edu)
  • Your email address: yourNetID@rhs.msu.edu
  • Your email server:  webmail.rhs.msu.edu
  • Your user account domain:  rhsnet.rhs.msu.edu
  • Your email server's domain:  rhs.msu.edu
  • SSL (also referred to as a secure connection) is required