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Troubleshooting Guide for Sequoia NCR Registers

Below, are a few symptoms and corresponding troubleshooting suggestions for common issues with the Sequoia NCR Registers.  If you have tried these steps and the problem has not resolved, have a supervisor log a service request with R&HS Information Services at www.is.rhs.msu.edu/srsystem . Please always report the RHS Asset Tag number (A00#### or A01####) of the device.