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April 19, 2010
Download Information Services' 2009 Symposium on .mpg.  This large download takes 30 minutes at minimum to download.
April 05, 2010
Supplies The NCRs and the Protech registers both use the same 3 & 1/8 inch thermal receipt paper.  It can be ordered through the following sources:  MSU Stores - Item #14087200  ...
April 05, 2010
The Card Slot does not read many of the MSU ID cards.  Swipe ID cards using a single, smooth motion from top down to bottom.  Do not swipe up and down repeatedly, as is a common practice....
April 05, 2010
The Touch Screen Flickers or the display goes black Write down how it was behaving, when and for how long.  Have a supervisor log a service request to report this.  It is likely a problem...
April 05, 2010
The key core to the cash drawer fell out or is missing. Log a service request so we can arrange to have the key core replaced.  The cash drawer key cores are quite fragile.  Please use care...
April 05, 2010
The NCR takes a long time to boot in the morning and sometimes tells me to reboot it.   IMPORTANT: make sure that staff members do NOT turn the NCRs off overnight.  Microsoft Windows...
April 05, 2010
The Cash Drawer Won’t Open. Check ALL cord connections. The cash drawer gets its power from the printer.  Is the printer securely plugged into the “24V_USB” slot on the underside of the touch...
April 05, 2010
Below, are a few symptoms and corresponding troubleshooting suggestions for common issues with the Sequoia NCR Registers.  If you have tried these steps and the problem has not resolved, have a...
March 31, 2010
Information Services Symposium 2.0:A Launchpad for IT Strategic Planning Tuesday, April 20, 2010MSU Union Gold Room9 a.m. to Noon   “A Day in the Life” Microsoft Corporation  - Scott...
March 25, 2010
Information Services provides the Division of Residential and Hospitality Services a suite of technology and business process services.  We are  here to ensure that Residential and...
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