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Residential and Hospitality Services System Status

Current Service Alerts

Service Description Event Start Time Event End Time

 


Scheduled Maintenance

Service Description Scheduled Start Time Scheduled End Time
V DriveThe Reported slow access issues on the V Drive have been rectified. The drive is functioning normally now.

Updated: 06/26/18 2:26 pm
01/01/69 12:00 am01/01/69 12:00 am
System i - Maintenance reboot Saturday, April 28Update: The Food Stores web site issue has been resolved and is available for your use. Update: The Food Stores Web site is experiencing authentication issues with MSU Sentinel and is unavailable at this time. We are actively working resolving this issue. Please contact Food Stores directly for order assistance at (517)355-0279. The Food Stores Logistics and Supply Chain Management system (a.k.a. Power 7, System I, AS400) will be unavailable due to maintenance, Saturday, April 28 from approximately 9 p.m. to 1 a.m. Sunday, April 29. This outage will also affect the Food Stores, Laundry and MSU Bakers ordering websites as well as document imaging systems used by RHS HR and PPO Health and Safety. Please consider this scheduled outage when placing orders to prevent delays in procurement and delivery. Emails for add-on orders will not be processed during the outage. Place needed online orders at the Food Stores website (food.rhs.msu.edu) prior to or after the planned outage. Please contact the IS Help Desk at the number listed below if you have any questions.

Updated: 04/29/18 9:19 am
01/01/69 12:00 am04/29/18 1:00 pm

 


Recent Activity (past 14 days)

Service Description Approx. Start Time Approx. End Time
UltraTime UpgradeThere will be a maintenance outage of all UltraTime systems hosted on RHS servers tomorrow, Wednesday, Aug. 15, from 9-11 a.m. while updates are made to the Position Scheduling module. Team members should be able to log in to the system after this time period. Time clocks will not be affected by this outage.

Updated: 08/14/18 9:05 am
08/14/18 9:00 am08/15/18 5:00 pm
FSS UpgradeRHS Information Services will perform an upgrade of FSS (FoodService Suite) tomorrow, Aug. 14, starting at 9 a.m.

Please close out of FSS, but leave your computer on. If there are FSS users around you who are not in the office, please do this for them as well.

If you have not closed FSS by 9 a.m., system administrators will disconnect you which may result in losing unsaved work.

Another communication will be sent once FSS is back up and running. Please do not attempt to use FSS before receiving this message.

For more detailed information, please contact Gina Keilen.

Updated: 08/14/18 9:06 am
08/13/18 1:00 pm08/15/18 8:00 am
UltraTime SystemsThere will be a maintenance outage of all UltraTime systems hosted on RHS servers Monday, Aug. 13 from 9-11 a.m. while updates are made to the position scheduling module. Team members should be able to log in to the system after this time period. Time clocks will not be affected by this outage.

Updated: 08/08/18 9:35 am
08/08/18 9:00 am08/13/18 3:00 pm
elevateU Compliance TrainingThe RHS compliance training portion of elevateU will be unavailable due to scheduled maintenance by the software vendor Sunday, Aug. 12, from approximately 7 a.m.-3 p.m. RHS team members will not be able to access required training during this period. Please relay this information to any new team members trying to complete training before their first shift.

Updated: 08/08/18 11:31 am
08/08/18 11:00 am08/12/18 5:00 pm

This report was generated on 08/20/18 6:29 pm