Residential and Hospitality Services System Status

Current Service Alerts

Service Description Event Start Time Event End Time
Printing System UpgradeRHS Information Services will upgrade the divisional printing system Monday, March 26, from noon to 5 p.m. Printers will continue to work as normal, but you will not be able to add new printers to your computer during this time. Please make sure to add any printers you will need for daily activity before or after this upgrade. Additionally, IS will update software (drivers) used for interacting with Kyocera multifunction printers. After the upgrade, printer properties and preferences menus for these Kyoceras may change.

Updated: 03/22/18 8:06 am
03/22/18 8:00 am03/27/18 10:00 am
Sequoia QuadPointsome scheduled reports not being received by their recipients

Updated: 03/14/18 9:17 am
03/07/18 12:00 am01/01/69 12:00 am


Scheduled Maintenance

Service Description Scheduled Start Time Scheduled End Time


Recent Activity (past 14 days)

Service Description Approx. Start Time Approx. End Time
MSU Login Services InterruptedITS has reported an incident -- starting at 8:10 a.m. on Thursday -- that impacts many MSU log services. Multiple systems, including EBS, D2L, Electronic Medical Records (EMR), Instructional Technology Services (ITS), Human Resources, Payroll and EBS, are affected. ITS is aware of and attempting to resolve the incident. The next scheduled update will be provided at 9:00 AM.

Updated: 03/15/18 8:44 am
03/15/18 8:00 am03/15/18 8:40 am
Access DatabaseTo help keep RHS safe and secure, Information Services is going to begin putting a lock on Access Databases in the V: Drive beginning the morning of March 9. If you have a database file that you would like to submit to the new Approval Process, follow these steps: Open a ticket request under “Network and Security” > “Data Recovery” and cut and paste items 1-3 below into the description. Then answer all the questions: 1. Name and full path of database (DB) file to unlock: ___________ 2. Business reason and purpose of DB: ___________ 3. Certification Statement attesting this DB meets the requirements outlined in the Acceptable Use Policy (AUP) and Institutional Data Policy (IDP) _____________

Updated: 03/08/18 5:15 pm
03/08/18 12:00 am03/10/18 12:00 am

This report was generated on 03/22/18 5:04 pm